Privacy Notice
Privacy Notice
Effective Date: September 18, 2026
Last Updated: September 18, 2026
At OREVIQUE®, we recognize that privacy and trust are important parts of every customer relationship.
This Privacy Notice explains how personal information may be collected, used, shared, retained, and protected when you visit the OREVIQUE® online store, create an account, browse or purchase our hats and headwear, contact our customer service team, or otherwise interact with our website and services.
We aim to handle personal information responsibly and provide customers with a transparent, secure, and convenient online shopping experience.
OREVIQUE® is operated by Chengdu Tonglangjie Technology Co., Ltd., which acts as the legal entity responsible for the processing of personal information associated with the OREVIQUE® online store, subject to applicable privacy and data-protection laws.
Brand: OREVIQUE®
Legal Entity / Data Controller: Chengdu Tonglangjie Technology Co., Ltd.
Registered Address: Room 401, 4th Floor, Unit 1, Building 2, No. 889 Zhongbai Road, Chengdu High-tech Zone, Chengdu, Sichuan, China
Privacy Contact: service@orevique.com
1. Personal Information We Collect
Depending on how you use and interact with the OREVIQUE® online store, we may collect different categories of personal information.
Identity & Contact Information
This may include:
Name · Billing Address · Shipping Address · Email Address · Telephone Number · Account Contact Information
This information may be provided when you create an account, place an order, complete checkout, contact customer service, subscribe to communications, or otherwise interact with us.
Order & Transaction Information
This may include:
Hats or Other Products Purchased · Product Variations · Order Number · Order Status · Shipping Information · Delivery Information · Returns · Refunds · Transaction Details · Customer-Service Records
We may use this information to process and manage purchases and provide customer support.
Payment Information
Payments made through the OREVIQUE® online store may be processed by third-party payment service providers.
Depending on the payment method selected, those providers may process information including:
Payment-Card Information · Billing Information · Payment Authorization Information · Transaction Identifiers
Where payment processing is handled by third-party payment providers, OREVIQUE® does not directly store complete payment-card details such as full card numbers or security codes.
Account Information
If you create or maintain an account with us, information associated with your account may include:
Login-Related Information · Saved Addresses · Order History · Account Preferences · Communication Preferences
Device & Usage Information
When you visit or interact with our online store, certain technical and usage information may be collected automatically.
This may include:
IP Address · Browser Type · Device Type · Operating System · Approximate Location Derived From IP Address · Pages Viewed · Referring Pages · Browsing Activity · Website Interactions · Cookie Identifiers · Similar Device or Online Identifiers
Shopping & Preference Information
We may collect information about how you interact with the OREVIQUE® online store, including:
Products Viewed · Hat Styles Viewed · Items Added to Cart · Purchases · Saved Products · Wishlist Activity · Browsing Patterns · Product Preferences · Interests Inferred From Website Interactions
This information may help us understand customer interests, improve our product presentation, and provide a more relevant shopping experience.
Communications
If you communicate with OREVIQUE®, we may collect and retain information contained in:
Emails · Customer-Support Requests · Contact Forms · Return Requests · Refund Requests · Order Inquiries · Other Customer-Service Communications
2. How We Use Personal Information
We may process and use personal information for purposes connected with operating the OREVIQUE® online store and providing our services.
Order Fulfillment
We may use personal information to:
Process Orders · Arrange Payments · Coordinate Product Fulfillment · Prepare Shipments · Provide Tracking Information · Manage Deliveries · Process Returns · Issue Refunds · Communicate About Purchases
Customer Service
We may use personal information to:
Respond to Questions · Provide Hat and Product Information · Assist With Sizing or Product Selection · Help With Orders · Resolve Delivery Issues · Process Returns or Refunds · Handle Customer Requests
Account Administration
Where account functionality is available, information may be used to:
Create and Manage Accounts · Authenticate Customers · Remember Preferences · Maintain Saved Information · Provide Account Features
Website Operation & Improvement
We may use information to:
Operate Our Website · Maintain Website Functionality · Improve Navigation · Measure Performance · Analyze Website Usage · Diagnose Technical Problems · Improve Products and Services · Understand Customer Interactions
Marketing & Communications
Where permitted by applicable law, we may use contact and interaction information to:
Send Promotional Emails · Announce New Hat and Headwear Collections · Share New Arrivals · Communicate Offers · Provide Styling Inspiration · Personalize Marketing · Measure Campaign Performance
You may unsubscribe from applicable promotional emails at any time through the Unsubscribe link included in those messages.
Even after unsubscribing from promotional marketing, we may still send transactional or service-related communications concerning matters such as:
Orders · Payments · Shipping · Delivery · Returns · Refunds · Account Security · Customer-Service Requests
3. How We Share Personal Information
We may disclose personal information to third parties where reasonably necessary to operate the OREVIQUE® online store, complete customer transactions, provide services, comply with legal obligations, or protect legitimate business interests.
This may include the following categories of service providers.
E-Commerce & Technology Providers
We may work with providers that support:
Website Hosting · E-Commerce Functions · Cloud Infrastructure · Data Storage · Website Maintenance · Content Delivery · Technical Services · Website Security
Payment Processors
Payment information may be shared with or processed by providers responsible for:
Payment Authorization · Transaction Processing · Fraud Prevention · Payment Security · Payment Services
Shipping, Fulfillment & Logistics Providers
To prepare and deliver your order, relevant information may be provided to:
Warehouses · Fulfillment Partners · Shipping Carriers · Postal Services · Customs Intermediaries · Logistics Providers
Information shared where necessary may include:
Name · Shipping Address · Email Address · Telephone Number · Order Information · Shipping Information
Customer Service Providers
We may work with third-party systems or service providers supporting:
Customer Service · Email Services · Messaging · Contact Forms · Customer-Support Systems · Notifications
Advertising & Marketing Partners
Where legally permitted and subject to applicable privacy choices, advertising or marketing service providers may collect or receive certain information, which may include:
Cookie Identifiers · Device Identifiers · IP Address · Website Interactions · Products Viewed · Advertising Interactions · Purchase-Related Events
OREVIQUE® does not sell personal information directly in exchange for money.
However, some privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly. Where applicable, we provide privacy choices required under relevant law.
4. Cookies & Similar Technologies
The OREVIQUE® online store may use technologies such as:
Cookies · Pixels · Tags · Local Storage · Similar Technologies
These technologies may be used for purposes including:
Essential Website Functionality · Shopping Cart Features · Account Features · Remembering Preferences · Website Analytics · Performance Measurement · Fraud Prevention · Advertising · Marketing Measurement
Some cookies and similar technologies are necessary for our online store to function correctly.
Other technologies may support analytics, personalization, advertising, or marketing measurement.
Where required by applicable law, non-essential cookies or similar technologies will be subject to applicable consent, preference, or opt-out mechanisms.
5. Your Privacy Rights
Depending on your location and applicable privacy law, you may have certain rights regarding your personal information.
These rights are not identical in every jurisdiction and may be subject to legal limitations or exceptions.
Access
You may have the right to request access to certain personal information that we maintain about you.
Correction
You may have the right to request correction of personal information that is inaccurate, incomplete, or outdated.
Deletion
You may have the right to request deletion of certain personal information, subject to applicable legal obligations, exceptions, and permitted retention requirements.
Data Portability
Where provided by applicable law, you may have the right to request certain personal information in a structured, commonly used, or portable format.
Restriction & Objection
Depending on applicable law, you may have the right to request restrictions on certain processing activities or object to particular forms of personal-information processing.
Marketing Opt-Out
You may unsubscribe from promotional email communications by selecting the Unsubscribe link provided in applicable marketing emails.
You may continue to receive necessary non-marketing communications relating to orders, accounts, transactions, shipping, returns, refunds, security, or customer-service matters.
6. How to Exercise Your Privacy Rights
If you wish to submit a privacy-related request, you may contact us at:
Email: service@orevique.com
Suggested Subject: Privacy Request
Please describe the privacy right or request you wish to exercise and provide enough information for us to identify the relevant account, transaction, or records.
Please do not send us:
Passwords · Account Login Credentials · Full Payment-Card Numbers · CVV or Security Codes
Where reasonably necessary to protect personal information, we may request additional information to verify your identity before completing certain privacy requests.
We may also retain limited information relating to a privacy request where necessary to document compliance with applicable legal obligations.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Notice or as otherwise permitted or required by applicable law.
The period for which information is retained may depend on factors including:
Type of Information · Order and Transaction History · Customer-Support Requirements · Fraud Prevention · Accounting Obligations · Tax Requirements · Legal Claims · Dispute Resolution · Regulatory Requirements · Security Requirements
Different categories of information may therefore be retained for different periods.
When personal information is no longer reasonably required, it may be:
Deleted · Anonymized · Aggregated · Securely Disposed Of
in accordance with applicable practices and legal requirements.
8. Data Security
OREVIQUE® uses reasonable administrative, technical, and organizational measures designed to protect personal information from risks including:
Unauthorized Access · Unauthorized Disclosure · Loss · Misuse · Alteration · Destruction
We also work with applicable third-party providers that maintain their own security practices for the services they provide.
However, no website, internet transmission, electronic storage system, or digital communication method can be guaranteed to be completely secure.
For this reason, customers should also take appropriate precautions when using online services, including protecting account passwords and avoiding sharing sensitive login information.
9. International Data Transfers
OREVIQUE® operates as an online retail business and may work with service providers, fulfillment partners, technology providers, logistics providers, payment providers, or other business partners located in different countries or regions.
As a result, personal information may be:
Processed · Accessed · Transferred · Stored
outside the country or region where you live.
The privacy and data-protection laws of another jurisdiction may differ from those in your own location.
Where applicable law requires specific protections for international transfers of personal information, appropriate measures will be used as required.
10. Children's Privacy
The OREVIQUE® online store is intended for customers who are legally able to make purchases and provide personal information under applicable law.
We do not knowingly seek to collect personal information from children in circumstances that would violate applicable privacy or data-protection laws.
If you are a parent or legal guardian and believe that a child has provided personal information to OREVIQUE® improperly, please contact us at:
We will review the request and take appropriate action where required.
11. Third-Party Websites & Services
The OREVIQUE® online store may contain links to or interact with third-party:
Websites · Applications · Platforms · Payment Services · Social-Media Services · Other Online Services
These third parties operate independently from OREVIQUE® and may have their own privacy practices, terms, and security procedures.
OREVIQUE® is not responsible for the independent privacy, security, or information-processing practices of third-party websites or services that we do not control.
We encourage customers to review the applicable third party's privacy notice before providing personal information or using its services.
12. Changes to This Privacy Notice
We may update this Privacy Notice from time to time.
Updates may be made to reflect changes involving:
Our Business Practices · Website Features · Products or Services · Technology Providers · Service Providers · Privacy Practices · Legal Requirements · Regulatory Developments
When this Privacy Notice is updated, the Last Updated date shown at the top of this page will be revised.
Where required by applicable law, additional notice or consent may be provided for material changes.
We encourage customers to review this Privacy Notice periodically to stay informed about how personal information is handled.
Contact Our Privacy Team
If you have questions about this Privacy Notice, our privacy practices, or wish to exercise an applicable privacy right, please contact us:
Brand: OREVIQUE®
Legal Entity / Data Controller: Chengdu Tonglangjie Technology Co., Ltd.
Registered Address: Room 401, 4th Floor, Unit 1, Building 2, No. 889 Zhongbai Road, Chengdu High-tech Zone, Chengdu, Sichuan, China
Email: service@orevique.com
OREVIQUE® is an online retail store operated by Chengdu Tonglangjie Technology Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through the OREVIQUE® online store.